Responsible Gaming
Gaming Should Be Entertainment
At ehcfamily.com, we believe online casino gaming should be enjoyed as entertainment only. Gambling is never a reliable way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.
Set a budget you can afford to lose, treat it as the cost of entertainment, and never chase losses or gamble with money needed for essential expenses like rent, bills, or groceries.
Age Verification
Online casino gaming in Canada is restricted to players aged 18 years or older (or the legal age of majority in your province/territory, whichever is higher). We require all players to verify their age before opening an account.
If you are under the legal age to gamble, please do not create an account or attempt to play on our platform.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Watch for these warning signs in yourself or others:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount spent
- Neglecting family, work, school, or other responsibilities due to gambling
- Using gambling to escape stress, anxiety, depression, or other emotional problems
- Borrowing money or getting into debt to gamble
- Feeling restless or irritable when trying to cut down or stop gambling
- Failed attempts to control, cut back, or stop gambling
- Risking important relationships or opportunities because of gambling
- Asking others for money to cover gambling losses
If you recognize any of these signs, it's important to seek help immediately.
Self-Help Tools & Player Protections
We provide responsible gaming tools to help you maintain control:
- Deposit Limits: Set a daily, weekly, or monthly limit on how much money you can deposit
- Loss Limits: Set a maximum amount you're willing to lose during a specific period
- Wagering Limits: Limit the amount you can wager per bet or gaming session
- Reality Checks: Receive pop-up reminders showing how long you've been playing and how much you've spent
- Session Time Limits: Set automatic logout after a specified period of play
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to gaming
To access these tools, log into your account or contact our player support team. Using these tools is free and confidential.
Support Organizations & Resources
If you or someone you know is struggling with gambling, help is available. Canada and North America have excellent support services:
Canada
- Responsible Gambling Council – Ontario-based organization offering support and resources
www.responsiblegambling.org - Gamblers Anonymous Canada – Free peer support meetings across Canada
Available through local chapters in most provinces
United States & North America
- National Council on Problem Gambling (NCPG) – 24/7 helpline for problem gambling support
www.ncpgambling.org
Phone: 1-800-522-4700 (confidential, free)
International Resources
- GamCare (UK) – Confidential support and self-help resources
www.gamcare.org.uk - GamStop (UK) – National self-exclusion scheme
www.gamstop.co.uk - Gambling Help Online (Australia) – Counselling and support services
www.gamblinghelponline.org.au
All support services listed above are confidential, free, and staffed by trained professionals who understand problem gambling.
Need Help? Reach Out Today
If you're concerned about your gambling or that of someone close to you, please reach out for support immediately. There is no shame in asking for help—many people have successfully recovered from problem gambling with professional support.
Contact the National Council on Problem Gambling at 1-800-522-4700 or visit one of the organizations listed above to speak with a counselor today.
Your health and wellbeing are more important than any game. We're here to support responsible gaming, and we encourage you to use all available tools and resources to keep gaming fun and safe.